City of Marshall offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
On-Line Bill Pay Is Here!
VIEW YOUR BILL
Click on the green button to the right. You will register on PSN, if you have not already done so. We will send you an email notice each time your bill is ready to view. (The first time you register, it will take 24-48 hours for your first bill to appear.)
Paying Online, Mobile or Calling:
- You can pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill. (Auto-pays must be set up online.)
- You can print receipts, view past payments, see status of payments, stop Auto-Pay by going online.
Need Help?
If you need assistance with paying online, call PSN at 866-917-7368.
If you have questions on the amount of your bill or need service, please call our office at 870-448-2543 or click here and choose "billing department".
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
